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FAQ

Thank you for choosing Best Bargain Wholesale and Retail Inc for your grocery needs. We are committed to providing you with quality products and a seamless shipping experience. Please take a moment to review our updated Shipping Policy.

**1. Order Processing Time:**
Orders are typically processed within 1-2 business days (Mon-Fri) upon receipt. This processing time ensures the quality and freshness of perishable items. Order cutoff time 2:00 Pm (GMT-05:00) Eastern Standard Time (Toronto)

**2. Delivery Timeframes:**
Delivery times depend on the shipping method chosen and the destination. Standard shipping within Canada typically takes 3-9 business days,(Mon-Fri) while expedited shipping may arrive sooner. Please note that these are estimated delivery times, and actual delivery may vary.

**3. Shipping Rates:**
We are charged $9.50 for standard shipping in Canada and $20 for local Delivery location "549 First Street, UNIT 3B, London Ontario N5V 1Z5, Canada" ( Delivery radius up to 29 Km).  You can review the shipping costs during checkout before completing your purchase.

**4. Shipping Methods:**
We offer standard and Local shipping options for Canada. You can select your preferred method during checkout. Please note that shipping times may vary based on the destination and chosen method.

**5. Shipping Destinations:**
We proudly ship our products across Canada. If you have any concerns about delivery to a specific location, please contact our customer service team for assistance before placing your order.

**6. Tracking Your Order:**
Once your order is shipped, you will receive an email with tracking information. This allows you to monitor your shipment's progress in real-time. Please ensure your provided email address is accurate to receive timely updates.

**7. Handling Perishable Items:**
For perishable items, we take extra care in packaging to maintain freshness during transit. It's important to refrigerate or freeze perishable items upon delivery to preserve their quality. Best Bargain Wholesale and Retail is not responsible for the quality of perishable items if storage guidelines are not followed.

**8. Resolving Delivery Issues:**
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We will work to resolve the issue and ensure your satisfaction.

**9. International Shipping:**
At this time, we only ship within Canada. We do not offer international shipping.

If you have any further questions or concerns about our Shipping Policy, please contact our customer service team at info@bbafricanfoods.com.

Thank you for choosing Best Bargain Wholesale and Retail african Food Inc. We appreciate your business!

Please note that this Shipping Policy is